Xbox Ultimate Game Pass Issue - System down down for maintenance

[Michael_D]

Hi @Fanackerpan 

Thanks for coming back to us.

I've sent you a private message to take some further details to chase this.

Michael

[Shirley30]

I have the exact same issue activating my 12 months Gamepass Ultimate, what the quickest way to get this resolved?

[Linzi_H]

Hi @Shirley30 

Thanks for coming to the community.

If you're not able to claim the Game Pass online and have been connected for more than 14 days, please get in touch so our team can raise a webform to get this sorted out.

Linzi 

[tec97]

Hello, 

I am also experiencing this issue. However, when I attempt to contact the account and billing via the "Message Now" button, nothing happens. 

Please can you reach out to help resolve this issue?

Thanks.

[Shirley30]

I would suggest trying with a different internet browser

[Leanne_T]

Hi there @tec97 

Thanks for coming to the community. 

Have you been connected for more than 14 days? 

If so, please call us and the team will be happy to help you get the Game Pass activated. 

Leanne.