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Message 181 of 186

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

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Hi @Fanackerpan 

Thanks for coming back to us.

I've sent you a private message to take some further details to chase this.

Michael

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Message 182 of 186

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

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I have the exact same issue activating my 12 months Gamepass Ultimate, what the quickest way to get this resolved?
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Message 183 of 186

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

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Hi @Shirley30 

Thanks for coming to the community.

If you're not able to claim the Game Pass online and have been connected for more than 14 days, please get in touch so our team can raise a webform to get this sorted out.

Linzi 

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Message 184 of 186

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

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Hello, 

I am also experiencing this issue. However, when I attempt to contact the account and billing via the "Message Now" button, nothing happens. 

Please can you reach out to help resolve this issue?

Thanks.

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Message 185 of 186

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

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I would suggest trying with a different internet browser

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Message 186 of 186

Re: Xbox Ultimate Game Pass Issue - System down down for maintenance

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Hi there @tec97 

Thanks for coming to the community. 

Have you been connected for more than 14 days? 

If so, please call us and the team will be happy to help you get the Game Pass activated. 

Leanne. 

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