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Message 1 of 4

Xbox Ultimate game pass subscription

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Hi

I see posts of other user having trouble with their xbox pass, I am in the the same boat, pass has expired and still says managed by BT/EE

How do I remove please?

Thanks

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Message 2 of 4

Re: Xbox Ultimate game pass subscription

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Screenshot 2023-11-27 132707.png

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Message 3 of 4

Re: Xbox Ultimate game pass subscription

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Hi @Ash007, sorry your account has not reverted back to Microsoft after the end of your BT Game Pass.

I've sent you a Private Message so you can get in touch with the Mod team and we'll get this raised to our Xbox team. 

Cheers

John

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Message 4 of 4

Re: Xbox Ultimate game pass subscription

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Hi @Ash007 Thanks for messaging us with your details, I can see the Xbox team have been in touch and got you sorted.

Neil

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