Xbox ultimate

[Lukdz]

Hey there, I can't see a place to add an account number unfortunately. I clicked through all of the options.

[DanielS]

Hey @Lukdz,

I am sorry that it's not showing up for you.

I think it would be best if one of our team looked into this for you. I'm sending you a private message that you can reply back to us on.

Thanks
DanielS

[Lukdz]

Thank you, replied. Also, I don't know if this is related, but I can never login to the mybt app. It always goes into something went wrong retry error message after logging in.

[NeilO]

Hi, @Lukdz it probably is related, thanks for sending over your details we'll get back to you in the next couple of days.

Thanks

Neil

[NeilO · Accepted solution]

Hi @Lukdz Thanks for allowing me to help get your BT ID issues resolved so you could activate your Xbox Game Pass.

Neil

[Lukdz]

All sorted, thank you for the help!

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