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Message 11 of 16

Re: Xbox ultimate

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Hey there, I can't see a place to add an account number unfortunately. I clicked through all of the options.

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Message 12 of 16

Re: Xbox ultimate

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Hey @Lukdz,

I am sorry that it's not showing up for you.

I think it would be best if one of our team looked into this for you. I'm sending you a private message that you can reply back to us on.

Thanks
DanielS

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Message 13 of 16

Re: Xbox ultimate

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Thank you, replied. Also, I don't know if this is related, but I can never login to the mybt app. It always goes into something went wrong retry error message after logging in.

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Message 14 of 16

Re: Xbox ultimate

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Hi, @Lukdz it probably is related, thanks for sending over your details we'll get back to you in the next couple of days.

Thanks

Neil

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Message 15 of 16

Re: Xbox ultimate

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Hi @Lukdz Thanks for allowing me to help get your BT ID issues resolved so you could activate your Xbox Game Pass.

Neil

 

 

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Message 16 of 16

Re: Xbox ultimate

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All sorted, thank you for the help!


 

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