norton security

[polish]

Apologies not sure where to post this.

My brother has moved home and his activation date for his hub and landline is the 2nd March, I have brought his computer back to my home and  connected it to my hub in order for me to install the norton security that comes with his package, I have uninstalled the macafee security as it says but where do I find the link for norton security  so I can install it please?

Thanks Jules

[polish]

Can I not see the link to install the norton security due to the activation date for his hub and landline not being until next week the 2nd March, would appreciate a reply please?

[DavidM]

Hi @polish and thanks for posting.

As far as I'm aware your brothers account will need to be active before he can download the Norton.

Cheers

David

[polish]

Thanks David I wondered that, even though he still has halo 1 , is it the fact he has moved home and the activation date is not until next week the 2nd March? 

I assume the link will be there after that date?

Thanks Jules

[DavidM]

Thanks correct @polish . If you don't see it after activation please get back to me.

Cheers

David

[polish]

Thanks David much appreciated.  Jules

[polish]

Hi David

Still waiting for my brothers landline and broadband to activate by today at midnight.  I am asking if I can still add his norton security via my BT hub as his computer is at my home.  Does he need to have his hub plugged in at his home in order for activation to take place would you know please?

Thanks

[NeilO · Accepted solution]

@polish No his Hub doesn't need to be plugged in.  As long as your brother has an active broadband service with BT you should be able to log in to MyBT with his BT ID details to activate and download the BT Virus protect software.

Thanks

Neil

[polish]

Thanks Neil managed to sort it.

[NeilO]

@polish good stuff, I'm glad you got that sorted.

Neil