BT TV Channels

[Mathmosman]

Just installed BT TV, and we appear to have just one or two channels in the Guide… and the rest is via apps.  Is this normal?

Also, Netflix is part of our package, but the app asks me to sign up!?

[NeilO]

Hi, @Mathmosman welcome to the community and thanks for posting. No, I'm sorry that's not normal it sounds like your subscription isn't active yet.

Is your BT TV order showing as complete in MyBT? 

Thanks

Neil