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Message 41 of 60

Re: Picture Issues

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Which channel number is BBC1 HD on? Do you have 1 and 101 channel numbers or just 1.

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Message 42 of 60

Re: Picture Issues

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New Pro Box & Router arriving in the next couple of days & a TV Expert coming on Monday.

Watch this space as the only thing left is to move the Router into the same room as the TV !

Tel

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Message 43 of 60

Re: Picture Issues

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001 for BBC1
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Message 44 of 60

Re: Picture Issues

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@Tel2 Ok, so you don’t have channel 101 on your set up then?

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Message 45 of 60

Re: Picture Issues

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My Box is set-up for HD/Ultra Channels until I get used to the BT Menu.
Tel
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Message 46 of 60

Re: Picture Issues

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@Tel2 Ok, I appreciate that. So there’s no aerial connected to the box at all?

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Message 47 of 60

Re: Picture Issues

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Correct.

Terry

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Message 48 of 60

Re: Picture Issues

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EE have taken the case over & they do not believe my Pixalation Issues are due to Hardware Issues.

They advise I wait for the TV Expert who visits Monday.

Jackal Recording pixelated last night.

On Freeview @ the moment which is Perfect,

Tel

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Message 49 of 60

Re: Picture Issues

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@Tel2 You could watch The Jackal on catch up on the NOW app and see what happens then. Your recording would have been through multicast but it’s via unicast on the NOW app. 

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Message 50 of 60

Re: Picture Issues

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@Tel2 No, that’s not the solution. Your box is in IP mode which means that all of your live channels are multicast. There is no distinction between subscription channels and Freeview channels in that respect. You appear to have a problem with your live channels.

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