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Message 31 of 453

Re: Spaces between each email line since update

I am assuming you mean in the list of emails. You can not change it. It is part of the "wonderful" new updated BTMail interface.

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Message 32 of 453

Re: Spaces between each email line since update

Thanks, it's actually when composing an email, a space after each line I type
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Message 33 of 453

Re: Spaces between each email line since update

Unfortunately it is the same answer. There is no way to change the line spacing when composing an email.

I am going to move your post onto the Webmail feed back thread. 

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897 Views
Message 34 of 453

Re: Webmail feedback

A bit more feedback for the email monitors, an accessibility/usability feature.

The tab title for BT webmail takes the format foldername(x) - name_at_btinternet.com where x is the number of unread emails in the current folder (name display has been fudged to stop spambots using it). 

This includes zero (0) unread in the inbox for example - BTbrackets.jpg

Notifying the user of zero emails is unnecessary - the bracketed number should only be displayed when greater than zero, otherwise it's a distraction, especially for those with difficulty reading such small text.   

I'm pretty sure this is a feature of the new mail format - I never noticed (0) before.

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Message 35 of 453

Re: Spaces between each email line since update

Thanks for letting me know. Why BTinternet has suddenly changed the format to this line spacing  is beyond me!

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Message 36 of 453

Re: Spaces between each email line since update

Hi, @Eliot123 I'll send you a private message so you can get in touch with the moderation team. The email team would like a screenshot of what you're seeing.

Thanks

Neil

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Message 37 of 453

Re: Spaces between each email line since update


@NeilO wrote:

Hi, @Eliot123 I'll send you a private message so you can get in touch with the moderation team. The email team would like a screenshot of what you're seeing.

Thanks

Neil


For information:

If you type a message and use the carriage return key the line spacing is one and a half lines but if you are typing to the end of a line it wraps to the next line with just normal one line spacing as per the following:-

Line space.JPG

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Message 38 of 453

Re: Spaces between each email line since update

Thanks @gg30340 I'll feed that back.

Cheers

Neil

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Message 39 of 453

Re: Spaces between each email line since update

Hi @Eliot123 the email team has confirmed that this is the expected behavior and it's working as intended. Thanks for the screenshot @gg30340 

Thanks

Neil

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Message 40 of 453

Re: Spaces between each email line since update

Really helpful thanks so much
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