@orbis37
As I am just a BT Customer and I don't work for BT. I compiled that list in my own time after spending my time using and experimenting with BTMail webmail (on a web browser), which I do not normally use as I use an email client which has none of the problems that you have encountered so I'm glad you think it is "quite good".
In case you are not aware, you can not get hacked just by opening an email. It is also very unlikely that you will get a virus or malware just by opening a spam email. Almost all viruses, like Trojans and worms, are activated when you download an attachment or click a link present in an email.
By only opening the spam email the spammers would only be able to find out that you have opened the email in the same way as any genuine emailer could if you have automatic image loading turned on. I am not going to go into details how that happens but if you are interested just do an Internet search.
In most cases spammers "spoof" the email addresses that they use and as such blocking the email address and domain that is shown is virtually a waste of time and can often end up blocking genuine domains. It is only worth blocking the genuine email address and domain that the email was sent from. To find those you need to look at the email headers.
I never included a "fix" or "work around" for the "jumping cursor" because I did not suffer that problem and could not replicate it therefore I can not fix what I don't find broken.
As regards my stating that the BT email team monitor the "Feed Back" thread. As I don't work for BT I can only go on the information that I have been given by the moderators. I have no evidence of this to share other than the word of the moderators and even if I did would not share it with you as some information that is given by the moderators to the CL's of the forum is confidential.
As regards "Surely, if that were true then BT could / should post on the forum themselves to say something along the lines of " Hi everyone, BT's technical team here. We are reading these posts and realise that there are serious issues with our new email rollout. We are working on these and we anticipate having them fixed by ....[date]......".
The moderators, who are BT employees have posted on the forum numerous times acknowledging the problems and that the email team have pushed out updates and are working on further updates.
Webmail migration update - BT Community
As regards your comments about BT sending out an email to their email customers and not communicating with their customers you would need to address that to BT not me.
