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Message 11 of 13

Re: email account due to be downgraded no idea why

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Thanks @DanielS 

@Reply sent.

Jon

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Message 12 of 13

Re: email account due to be downgraded no idea why

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Hi @jonmanley 

Thanks for sending in your details, glad we could help on this, we couldn't see anything obvious which caused the account to change to inactive but it looks like a fresh login via webmail has cleared it.

I'm closing as resolved for now but as I advised, should this happen again please come back to me and we can investigate it further, at the minute everything is looking good with your email accounts.

Thanks

Stuart

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Message 13 of 13

Re: email account due to be downgraded no idea why

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Thanks @StuartH 

Much appreciated.

Jon

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