There is a general lack of useful information about the digital handsets. Am I correct in thinking that if I get a call waiting beep I need to hang up the first and then the second one will come through?
Solved! Go to Solution.
Many thanks. It's pity this wasn't provided with the handsets
I don’t have DV , so don’t know what does and doesn’t come with it ( as fas as instructions ) but it’s fairly common not to include an instruction book with new electronics , but simply provide a URL or a Q code on the packaging to get the online version
TBH, I searched for DV user guide ( or something like that ) , it didn’t take much finding
@unhappy001 - I'm on analogue, so have to use the Recall button to do the switching/joining when the beeps go. Recall uses pulse dialling, which I believe is not supported by BT Digital Voice (although it appears that Virgin Media's Fibre Voice service does allow it). Therefore, the digital handsets don't have a Recall button and presumably use a different technology to achieve this function. I assume, likewise, that an analogue phone connected to the hub will do nothing if Recall is pressed.
However, I can also (as you suggested) hang up the call I'm on, which will end the current call and generate ringing for the incoming call, for me to pick up. I assume that works on Digital Voice, even with an analogue phone.