DIGITAL VOICE

[hugh65]

Hi all, I'm a newbie, i have plugged my old wireless phone into the green socket on the back of the new router. I'm getting a ringtone so no problem there. If i use this phone to make phone calls, will i be charged the same as digital voice, e.g. 22.5ppm.? Any help will be very much appreciated.

Thanks peeps.

[jac_95]

Hi hugh65,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[licquorice]

Your phone service is Digital Voice, how you access it is entirely irrelevant

[VeteranISPUser · Accepted solution]

Hi @hugh65   The delivery is different but the costs are the same.

[iniltous]

Presumably you mean dialtone rather than ringtone when you connect a phone into the router, for there to be dialtone at the router means you are on DV, …if you are on the PAYG call plan ,( or were  on that plan before changing to DV ) then the price per minute is as published, ( and it’s the same, DV or PSTN ) using your own phone instrument rather than a BT supplied ‘digital’ phone doesn’t affect the tariff, if you were on a different calls plan (500/700 mins or unlimited) then that should still be your call plan , unless you opted to change.

[hugh65]

Thanks for that mate. You're the first that was able to give me the information i needed. Thanks again.

[licquorice]

Err no. I did in message 3.