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Message 1 of 7

Digital Voice

Hi,

I had my broadband upgraded to Fibreoptic at home by my employer but they discontinued the old landline under a previous arrangement and my new arrangement is broadband only.

I like to set up a digital voice line which I will pay for, can BT do this for me?

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Message 2 of 7

Re: Digital Voice

Yes but might be easier to go to a third party VoIP provider.

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Message 3 of 7

Re: Digital Voice

@MParker1 

Welcome to this user forum for BT Retail phone and broadband customers.

No, that would not be possible as BT Digital Voice is only carried over BT Broadband, I assume Fibreoptic is a different service provider?

BT FTTP does offer BT Digital voice as an option, at the time of ordering.

 

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Message 4 of 7

Re: Digital Voice

It is BT broadband…
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Message 5 of 7

Re: Digital Voice

As you have broadband only you would need to cancel existing contract then take a broadband and phone  package which would be paid by employer

Probably better in a separate VOIP phone as suggested by @pippincp  and that way you can pay separately 



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Message 6 of 7

Re: Digital Voice

Broadband is BT

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Message 7 of 7

Re: Digital Voice

Yes but you only have BT broadband package and you need to get broadband and phone.  You cannot just add phone but need new package



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