Thank you, I’m going to use my own answerphone, it’ll be less frustrating
OK. As I said, I run a ten-year-old Panasonic KX-TGA6624EB. The base station is set to answer after 5 rings, and I have 1571 set to answer after 10 rings. It works fine. (And by leaving 1571 enabled, you have the advantage that in a power cut at least 1571 will still take a message for you). Settings are located here:
Go into MyBT, then Your products followed by Digital Voice. At the bottom of the page is Voicemail essentials. Click Manage and set it to 10 rings.
Much appreciated, I’ve set my Panasonic to 4 rings and 1571 to 9