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Message 1 of 4

Number does not exist

I have digital voice and its always worked. I tried to call my landline from my sky mobile today and it won't connect. Sorry this number does not eexist. Any ideas? 

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Message 2 of 4

Re: Number does not exist

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Message 3 of 4

Re: Number does not exist

There's been several cases where Sky customers haven't been able to route calls to BT numbers.

It's best to raise the issue with Sky too but I've asked a moderator to help check from BT's side.

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Message 4 of 4

Re: Number does not exist

Hi @Andypfc40

Thank you for your post and welcome back!

I am sorry for the problems you're having receiving calls from those numbers.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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