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Rob3rts75
Aspiring Contributor

on ‎16-09-2023 11h17 - last edited on ‎16-09-2023 11h33 by

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Message 1 of 4

Re: Phone not configured on Hub

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We are having the same issue  its been ongoing since August phone not configured we've had a engineer but he couldn't do anything because its on bt side but its still not working 

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DavidM
Moderator-Retired

on ‎16-09-2023 11h36

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Message 2 of 4

Re: Phone not configured on Hub

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Hi @Rob3rts75 and thanks for the post. 

I can see @NeilO has offered help on your other thread but in the meantime you might want to contact the FTTP team on 08005874787 who should be able to get a fault raised to the tech guys to investigate this as the engineer was unable to resolve.

Cheers

David

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Rob3rts75
Aspiring Contributor

on ‎16-09-2023 11h43

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Message 3 of 4

Re: Phone not configured on Hub

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Hi I've sent details over to Neil 0 but not had a reply as of yet cheers 

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DavidM
Moderator-Retired

on ‎02-10-2023 9h12

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Message 4 of 4

Re: Phone not configured on Hub

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Hi @Rob3rts75 ,

Thanks for sending over the details. I'm sorry it took a while to get this sorted but we got there in the end. Post back if you have any other issues.

Cheers

David

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