cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
130 Views
Message 21 of 25

Re: Smart Hub 2 handset registration

Go to solution

@misarwrote:

I was confused by the unexplained handset anomaly last week but in fairness BT's "public" Digital Voice guidance needs improvement.

It is totally unclear from BT's Digital Voice guides etc or the Hub Manager phone status screen that "handset registration" is not simply a requirement for using Digital Voice. Those sources give no indication that the BT Smart Hubs are actually DECT base stations, that registering a DV adapter is like registering a DECT handset to its a base nor, in particular, that registering handsets is solely about linking an ordinary DECT handset directly to the hub.

I was aware of the DECT involvement only from reading these forums. The vast majority of users will see from the instructions simply that a DV adapter has to be "registered". They probably have no idea that their hub is a DECT base station to which they could connect an ordinary DECT handset.


That's why I wrote  this 

0 Ratings
Reply
128 Views
Message 22 of 25

Re: Smart Hub 2 handset registration

Go to solution

I would argue that very large numbers of users like me were content with the analogue phone system which was built to be resilient to both local power cuts and an occasional world war. Likewise content with having several extension sockets in convenient locations. Having forced me to forego both it seems only fair that BT provided an FW500 hybrid phone to partially address the former and an EE adapter to address the latter for my answerphone.

0 Ratings
Reply
114 Views
Message 23 of 25

Re: Smart Hub 2 handset registration

Go to solution

How much ‘rental’ did you pay BT for your several extension sockets in convenient locations  ? , absolutely nothing is the answer , yet strangely you expect that to be kept operational or supplied with something that can replicate it to a certain extent, but why , your extensions etc were your property not BT’s , and you could  have  simply adjusted that  to work with the router  , basically the extensions wiring connected to the router rather than a socket in the wall …if this were to ‘complex’ for a DIYer (it’s not ) then a contractor could have be employed to do this ….that is exactly the reasoning Sky , Vodafone and others took , there was no obligation for BT to supply anything , regardless of anyone’s sense of entitlement.

You calling PSTN an  ‘analogue’ phone system is something of misnomer it’s been a digital switching system for over 40 years , the analogue interface to the ‘line’ was simply to maintain legacy devices , and the ‘works in a power cut’ was never a design criteria, it was the limitation of the technology from 100+ years ago that necessitated having the ‘central office’ supplying the power , again maintaining for as long as it was , to  ensure backward compatibility for devices, eventually 40 years old tech requires replacing.

0 Ratings
Reply
113 Views
Message 24 of 25

Re: Smart Hub 2 handset registration

Go to solution

"That's why I wrote  this ".

Thanks, it was the first thing I found on here when BT informed me my analogue switch off was imminent. As I said most BT users rely on the "public" guidance and never come near these forums.

PS. How do I quote a post properly?!

0 Ratings
Reply
112 Views
Message 25 of 25

Re: Smart Hub 2 handset registration

Go to solution

You mean the clapped out analogue phone system that is creaking at the knees and about to irreparably keel over leaving you without a phone system at all for months.

There is nothing preventing you using the extension sockets that a simple bit of rewiring won't fix.

0 Ratings
Reply