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keithp
Aspiring Expert

on ‎25-04-2023 9h49

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Message 1 of 4

Moving home

Can't get through to BT - so can anyone help please. We are moving home to a house which does not have a phone. They have the BT sockets - just no line. Anyone know how much notice BT will need to install a new line? We have broadband as well, so that would need sorting at the same time.

Cheers.

Keith

 

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gg30340
Distinguished Sage
Distinguished Sage

on ‎25-04-2023 9h52

976 Views
Message 2 of 4

Re: Moving home

At least two weeks notice but you can contact them now and give them the date when you want the move to take place.

Moving Home with BT | Moving Broadband to a New Home | BT

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imjolly
Distinguished Sage
Distinguished Sage

on ‎25-04-2023 9h54

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Message 3 of 4

Re: Moving home

BT page for home movers says 2 weeks at least

https://www.bt.com/manage/moving-home/

you need to keep trying 03301234150



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keithp
Aspiring Expert

on ‎25-04-2023 10h22

950 Views
Message 4 of 4

Re: Moving home

I had 08007830235 is that wrong?
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