Re: access blocked - for the moment - why?

sheila23 · ‎10-05-2023

I have started getting the following message when I open a browser
I understand how to fix it,

but would really like to know why Access control keeps switching to OFF. I am the sole user of the machine

imjolly · ‎10-05-2023

have you got parental controls set on hub?

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sheila23 · ‎10-05-2023

No only me so no need

imjolly · ‎10-05-2023

then go to MYBT and check that Web Protect is not active as can be by default if active then turn off

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sheila23 · ‎12-05-2023

I can access the web just fine. There's no BT Protection or Parental control in place

Les-Gibson · ‎12-05-2023

I don't understand how you can access the web and receive that message. Have you tried a factory reset of the hub and have you checked any and all cables for intermittent connection

sheila23 · ‎12-05-2023

Neither do I that's the whole point!
Outlook shows this

Browser shows this

But Router has no Access Control set

sheila23 · ‎12-05-2023

yes