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Message 1 of 8

access blocked - for the moment - why?

I have started getting the following message when I open a browser
I understand how to fix it,

but would really like to know why Access control keeps switching to OFF. I am the sole user of the machine



sheila23_1-1683727219446.png

 

 

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Message 2 of 8

Re: access blocked - for the moment - why?

have you got parental controls set on hub?



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Message 3 of 8

Re: access blocked - for the moment - why?

No only me so no need

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Message 4 of 8

Re: access blocked - for the moment - why?

then go to MYBT and check that Web Protect is not active as can be by default  if active then turn off



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Message 5 of 8

Re: access blocked - for the moment - why?

I can access the web just fine. There's no BT Protection or Parental control in place

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Message 6 of 8

Re: access blocked - for the moment - why?

I don't understand how you can access the web and receive that message. Have you tried a factory reset of the hub and have you checked any and all cables for intermittent connection

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Message 7 of 8

Re: access blocked - for the moment - why?

Neither do I that's the whole point!
Outlook shows this

sheila23_0-1683892623855.pngBrowser shows  this

 

sheila23_1-1683892654979.png

But Router has no Access Control set

sheila23_2-1683892739448.png

 

 

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Message 8 of 8

Re: access blocked - for the moment - why?

yes

 

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