Call centres

[Annedl54]

Please get rid of the call centres in India, they don't appear to know what they are doing and are downright rude and aggressive, not just one but 3 of them and pretty sad when the customer is asked what they can do to resolve a complaint, come on BT sort yourselves out.

[Jkseddon]

The Indian call centres are absolute rubbish. If they can not help, it should be deferred to someone on the UK.

[Jkseddon]

Stop the direct debit and cancel the service from the jokers.