Call centres

Please get rid of the call centres in India, they don't appear to know what they are doing and are downright rude and aggressive, not just one but 3 of them and pretty sad when the customer is asked what they can do to resolve a complaint, come on BT sort yourselves out.

3 Comments
Jkseddon
Aspiring Contributor
The Indian call centres are absolute rubbish. If they can not help, it should be deferred to someone on the UK.
Jkseddon
Aspiring Contributor
Stop the direct debit and cancel the service from the jokers.
Community Manager
Community Manager
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