It would be VERY useful if BT could include the total amount of the bill in the emails that they send out each month to users with online billing.
I get this with most other suppliers using direct debit and it makes it very easy to spot sudden changes in the bills.
I'm NOT asking for a full breakdown in the email just something like this " your bill for this month comes to £**.** "
Then if its the amount that I'm expecting I can just look at the bill when convenient.....IF its not whats expected then I can treat it as a priority.
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