Could it be possible for the Vision guys to include an event log menu somewhere on the settings page of the new look box, that retains the times and dates of all events/errors/failures - similar to the event log on the home hubs.
This way, any errors that may occur are retained on the box, for example an overnight failed recording, so these can be reported giving the help desk as much information as possible. It would also help us (the customer) if the problem is at our end.
Thanks.
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