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Subject Author Posted

upgrading from 500-900 a question please - ( ‎05-09-2022 13h41 )

Bills & Packages
So had option to upgrade from 500 -900 for just one pound extra a month and a 12 month game pass , ...
leeea12345
‎05-09-2022 13h41

Whole House WiFi - ( ‎04-09-2022 11h20 )

Home setup, Wi-Fi & network discussions
The app shows that one of my discs is not connected, but the disc shows a steady blue light.  Why, ...
Kencooper
‎04-09-2022 11h20

System logs on my 2 disc BT Whole Home Wifi shows ... - ( ‎03-09-2022 20h01 )

BT Devices
I was just looking to see if I could set DHCP settings on the BT Whole Home Wifi and during a brows...
Rippie
‎03-09-2022 20h01

Extremely high packet loss - ( ‎03-09-2022 14h29 )

Home setup, Wi-Fi & network discussions
Hi I have been experiencing lag spikes for a couple of years now. They seem to happen most days bu...
JJF
‎03-09-2022 14h29

Monthly pass not showing on MyBT - ( ‎03-09-2022 13h18 )

TNT Sports on TV, Online player or App
Hi, I registered for BT sport monthly pass this afternoon. Th4 £25 was taken from my account but ...
Caeoleth
‎03-09-2022 13h18

Bt cloud duplication - ( ‎03-09-2022 10h12 )

Broadband Extras & Apps from BT
Have set up BT cloud on iMac and it duplicates each photo 3 times within bt cloud, have no idea why...
hammer50
‎03-09-2022 10h12

Is BT Mobile blocking international SMS One Time P... - ( ‎02-09-2022 19h02 )

BT Mobile
I don't seem to be able to receive SMS OTP via BT Mobile from Hong Kong. I can receive UK based SM...
cyhcheung
‎02-09-2022 19h02

Since Firmware Update 18-Aug-2022 ping times have ... - ( ‎02-09-2022 11h20 )

BT Fibre broadband
Hello, I joined BT FTTC on the 18th of July and the service was good for 1 month! For example I ...
BLaZiNgSPEED
‎02-09-2022 11h20

Not what I ordered - ( ‎02-09-2022 10h21 )

Bills & Packages
My broadband expires later this month so I called CS  (retentions) to negotiate a new deal and agre...
mispeltyuoth
‎02-09-2022 10h21

Cannot access My Account ,says "Content Server cou... - ( ‎01-09-2022 20h39 )

Bills & Packages
I want to manage my blocked numbers and cant ! How to fix ?
violetqueen
‎01-09-2022 20h39

Set up new account - ( ‎31-08-2022 16h00 )

Bills & Packages
Can anyone help me with this- I’ve lost count of how many times I’ve contacted BT over this matter...
Birb80
‎31-08-2022 16h00

Strikes - ( ‎31-08-2022 14h57 )

Bills & Packages
Hi all  I understand there is delays going on at bt and royal mail ect but does anyone know how lo...
Deano123
‎31-08-2022 14h57

Reward Card - ( ‎31-08-2022 8h25 )

Bills & Packages
I was due to receive a £70 reward card. Got an email in May stating thanks for claiming and they wo...
shelbym112
‎31-08-2022 8h25

Wi-Fi disc won't connect to Hub (was working ... n... - ( ‎30-08-2022 21h26 )

BT Devices
Have a 2 x Wi-Fi discs that has been working continuously ... but not anymore.  They can't connect ...
PaulRoyHenderson
‎30-08-2022 21h26

BT Sport has disappeared? - ( ‎30-08-2022 20h41 )

TNT Sports on TV, Online player or App
I kept getting the error IPC6023 so done a factory reset, hoping it would fix the issue but the spo...
Franklorenzo
‎30-08-2022 20h41

Online account access - ( ‎30-08-2022 19h46 )

Bills & Packages
Hello I have had BT broadband for almost two years but unable to access my online account. I pay m...
Nora44
‎30-08-2022 19h46

What BT answer machines or answerphones are compat... - ( ‎30-08-2022 18h20 )

Home phone including Digital Voice
I've bought a pair of BT 4000 Bug Button Advanced Call Blocker Home Phones and would like to purcha...
AK50
‎30-08-2022 18h20

Returning BT equipment - ( ‎30-08-2022 16h23 )

Bills & Packages
I have left BT. I have send my equipment back. I have confirmation from BT that they received only ...
JoLeeAnder
‎30-08-2022 16h23

Bt pro box - ( ‎30-08-2022 15h51 )

EE TV & YouView
Hello I have a bt 4k hd box and we don't get a good signal with our  aerial can you tell me how I c...
eamonn4
‎30-08-2022 15h51

Premium Whole Home Trio - Won't connect to Huawei ... - ( ‎30-08-2022 12h39 )

BT Devices
This is a strange one.  We live in a rural property with no Broadband so for a couple of years I'v...
bathroompeople
‎30-08-2022 12h39
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