Internet speed

[chriso57]

This is better, sorry! B-)

[licquorice]

It was actually the stats from the hub I was asking for, but the checker result was also required anyway.

[chriso57]

Thank you - it's a technical challenge but interesting if it provides a solution.  Here are the stats and thank you for your patience:

Product name:

Business Smart Hub

Serial number:

+088315+NQ73512835

Firmware version:

SG4B1B0092DE

Firmware updated:

30-Sep-2020

Board version:

1.0

Gui version:

1.132.0

DSL uptime:

1 Days, 6 Hours 10 Minutes 20 Seconds

Data rate:

7.20 Mbps / 32.40 Mbps

Maximum data rate:

7943 / 38750

Noise margin:

7 dB / 8.4 dB

Line attenuation:

30 dB / 43.3 dB

Signal attenuation:

30 dB / 43.3 dB

VLAN id:

101

Modulation:

G_993_2_ANNEX_B

Latency type:

Fast Path

Data sent / received:

1 GB Uploaded / 7 GB Downloaded

Broadband username:

**I have blanked this out**

Public wi-fi

Active

2.4 GHz wireless network name:

BTBHub6-5PTS

2.4 GHz wireless channel:

Smart (Channel 11)

5 GHz wireless network name:

BTBHub6-5PTS

5 GHz wireless channel:

Smart (Channel 36)

Wireless security:

WPA2 (Recommended)

Wireless mode:

Mode 1

Firewall:

On

[imjolly]

As you are using a business hub are you a BT business user?

[chriso57]

neither

[licquorice]

Hmm, your stats don't look particularly good, it looks as though DLM has probably banded your line due to instability, your uptime is only just over a day. Are you connected to the master socket? Is there any noise on your line with a quiet line test (17070) made from the test socket behind the removable faceplate of the master socket with preferably a corded phone. However, that said, in reality you are going to struggle to get 9M upload speed.

PS no need to blank out the username, it is generic to every hub 😀 

[licquorice]

---

@chriso57 wrote:

neither

---

????

[chriso57]

it is home/domestic although I am trying to engage a job to work from home and I have until 9 am tomorrow morning to resolve it to be employed again

[chriso57]

Looking at the chart, it appears that BT have set a ceiling at 7.2 mbps even though the account is sold at 6-9 and so therefore, it is an unattainable goal.

Back to the CV... thank you for your help all anyway B-)

[imjolly]

Your hub stats show you are using a business hub not the residential SH2

If business hub and business user then username not generic