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Full fibre

BT (or openreach ) spent several weeks installing what I was told was full fibre in my block of flats, they installed little white boxes above every single flat door. This was about 6 months ago and for the last 5 weeks, every week I have received a leaflet from BT telling me that I can now have full fibre, it shows the packages, speeds and costs.

When I go online to sign up it shows only old broadband deals with slow speeds, I have put in my address and still the same. How can I go about actually buying full fibre broadband? Is it really available or am I being bombarded with junk mail that's not even relevant? 

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Message 2 of 2

Re: Full fibre

@Dreadwitch 

Try the FTTP team, they are on 0800 587 4787.

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