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Message 11 of 17

Re: New connection, am I being hard capped?

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@JohnC2 I have sent you a PM with all the information requested. Thank you to everyone for the help so far.

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Message 12 of 17

Re: New connection, am I being hard capped?

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@DavidM Hooked me up and I'm now on the correct profile, for those interested, here is my before and after:

Before:

before.png

 

After:

after.png

I was hoping for a little more than 3Mbps, but I'll take it, the bump to upload is very nice as I do upload videos to Youtube sometimes. I am still within my 10 day training period though, so who knows where it'll settle.

My hub stats now:

routerstats.jpg

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Message 13 of 17

Re: New connection, am I being hard capped?

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Hapy to help @SteveBB .

Great to see an improvement.

All the best

David

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Message 14 of 17

Re: New connection, am I being hard capped?

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@SteveBB 

You should see an improvement in the download speed once it settles as the noise margin is 6.1 and the target is usually 3.0 .

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Message 15 of 17

Re: New connection, am I being hard capped?

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@TimCurtis Awesome, that would be very welcome.

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Message 16 of 17

Re: New connection, am I being hard capped?

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@TimCurtis You were spot on mate, I am very happy with it.

 

internet.jpg

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Message 17 of 17

Re: New connection, am I being hard capped?

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Final update from me, my 10 day period is over and it went up again!

 

Untitled.jpg

I'm absolutely over the moon with that, it's double the speed of my previous property. I feel bad for all the customers who just accept that they can't get fibre 2 when speaking to customer support.

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