New connection, am I being hard capped?

[SteveBB]

@JohnC2 I have sent you a PM with all the information requested. Thank you to everyone for the help so far.

[SteveBB · Accepted solution]

@DavidM Hooked me up and I'm now on the correct profile, for those interested, here is my before and after:

Before:

After:

I was hoping for a little more than 3Mbps, but I'll take it, the bump to upload is very nice as I do upload videos to Youtube sometimes. I am still within my 10 day training period though, so who knows where it'll settle.

My hub stats now:

[DavidM]

Hapy to help @SteveBB .

Great to see an improvement.

All the best

David

[TimCurtis]

@SteveBB 

You should see an improvement in the download speed once it settles as the noise margin is 6.1 and the target is usually 3.0 .

[SteveBB]

@TimCurtis Awesome, that would be very welcome.

[SteveBB]

@TimCurtis You were spot on mate, I am very happy with it.

[SteveBB]

Final update from me, my 10 day period is over and it went up again!

I'm absolutely over the moon with that, it's double the speed of my previous property. I feel bad for all the customers who just accept that they can't get fibre 2 when speaking to customer support.