on 09-05-2023 10h39
My new mobile phone is 5G enabled but my BT SIM card is 8 years old and I’m on a 4G plan
How can I change to a 5G plan and will I need a new SIM card?
Solved! Go to Solution.
on 09-05-2023 12h15
You'll need to call BT Mobile and request a 5G SIM and account.
on 09-05-2023 12h19
My understanding is that 5G is the network platform and the sim should not matter.
I have what could be called a 4G sim and when I enter a 5G area it works just fine.
on 09-05-2023 12h39
You might find this link helpful; Do I need a new SIM card for 5G?
on 09-05-2023 14h41
@West a lot of older Sims aren't compatible with 5G
on 10-05-2023 11h20
In case it helps anybody else, I can confirm that because my existing SIM is 8 years old, I did need a new SIM card. Thanks to everybody for their help.
on 10-05-2023 11h32
Thanks for letting us know @speechless .
Cheers
David
