I am yet to receive my BT reward.
I claimed the Reward as directed on the 25th of October and its been over 30days and does not look like BT will be true to their words @Leanne_T
You're confusing dishonesty with incompetence.
You will eventually get your virtual card you just need to keep pestering them
that’s what I did and there saying the 7th of December so hopefully I’ve got onto them enough
just a quick update I’m now being told to wait another 30-40 days from today so once again being lied to about getting it on the 7th of December
I have now received my Digital reward. Thanks.
Im in the same boat ive phoned bt ive phoned the card people the card people promised it would be with me in 7 days but again ive checked today and still not got it.
Bt are getting a joke im so tempted to go to the press about this company I had a issue just before covid with a free gift from BT posted on here and a director of the business contacted me about it a.d resolved the issue after about a week but still didn't get the free gift as promised by him but I did get it instead of 14 days it took 3 months I didn't knlw what was being delivered as I had forgotten about it with being so long to deliver.
I am calling the companies again today and I am going to threaten legal action cos ive had enough