BT reward card

[Nfreeman78]

@Shetherington109  It is I’ve given up contacting bt as get the same stuff out of them all the while 

[Katie_B]

Hi @Shetherington109 and @Nfreeman78. 

I have sent you both a private message. 

Katie

[Shetherington109]

Inboxed you x 

[RAFD1874]

Same here. Claimed on 8th October, still waiting. Contacted BT who opened a complaint then closed it as they said the issue is with purecard. Purecard were no help. Very poor service. 

[Leanne_T]

Hi there @RAFD1874 

Welcome back to the community. 

I've sent you a private message to get some extra details. Please take a look and get back to me when you get the chance. 

Leanne.

[zombie81]

I'm in the same boat. Just get past from one place to another.

So frustrating 😡 

[Michael_D]

Hi @zombie81 

Welcome to the community.

I've sent you over a private message to take some further details to look into this.

Michael

[Sophieharkness]

Hi Leanne,

Please can you message me, I’m having problems receiving my card. Claimed on 10.10.25

[Shodex07]

I am yet to receive my BT reward.

I claimed the Reward as directed on the 25th of October  and its been over 30days and does not look like BT will be true to their words @Leanne_T 

[Kodikid]

You're confusing dishonesty with incompetence. 

You will eventually get your virtual card you just need to keep pestering them