BT Reward card

[Nfreeman78]

that’s what I did and there saying the 7th of December so hopefully I’ve got onto  them enough 

[Linzi_H]

Hi @Sophieharkness 

I've sent a Private Message to see how I can help further.

Linzi 

[Linzi_H]

Hi @Shodex07 

I've sent a Private Message so we can chat further.

Linzi

[Nfreeman78]

just a quick update I’m now being told to wait another 30-40 days from today so once again being lied to about getting it on the 7th of December 

[Shodex07]

I have now received my Digital reward. Thanks.

[Shodex07]

I have now received my digital reward. Thanks.

[Phil_pryor]

Im in the same boat ive phoned bt ive phoned the card people the card people promised it would be with me in 7 days but again ive checked today and still not got it.

Bt are getting a joke im so tempted to go to the press about this company I had a issue just before covid with a free gift from BT posted on here and a director of the business contacted me about it a.d resolved the issue after about a week but still didn't get the free gift as promised by him but I did get it instead of 14 days it took 3 months I didn't knlw what was being delivered as I had forgotten about it with being so long to deliver.

I am calling the companies again today and I am going to threaten legal action cos ive had enough 

[Nfreeman78]

@Shodex07  

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Would lthatbwork as I might do that as there saying the same to me 

[Phil_pryor]

Think we need too i threatened them last time when I was offered a free Xbox with my contact and kept getting emails saying I wasn't eligible I proper raged on here about it too and I got contacted by someone from bt think a director or someone and he looked into it took about a week to listen to phonecalls etc then got back to me as promised and he organised it for me but it didn't arrive in the scale he said though I had forgot about it cos it took that long then I got it the week we went into lock down lol I lost my job on the Friday due to cover following Monday morning 730am knock on door and xbox left outside least I had something to do lol

We need this sorting im calling bt and purecard today will update there excuse later

[Nfreeman78]

@Phil_pryor  would that work with the legal action as I’ve been wating since 28th of October and now there saying I’ve got to wait another 30-40 days