Broadband renewing

[slaine2k]

So I went through the process of renewing through the my bt app as paying 275 for three months out of contract got to the end and it sezs u have to pay with direct debit well the account holder is my mother and I’ve been paying as it’s my broadband so I pay for the phone and broadband using PayPal is there a way to bypass direct debit and still pay 3 monthly also I notice now the phone add on is called unlimited calls for 12£ month is this a one off per month or is it like before where you paid for the calls u make but it’s the same price all the time if I can’t bypass direct debit can I pay using my details even if the bt account is in my moms name same surname

thanks for the help

[gg30340]

Anyone can pay the bill. It does not need to be the account holder.

See link

https://www.bt.com/help/account-and-billing/payments--bills-and-charges/how-do-i-pay-my-bill-/how-ca...

[chrisjp]

Are you really paying £275 per 3 months (£91.67/month) for your Mother's broadband and phone service?

If so, you urgently need to either negotiate a better deal with BT, or move broadband provider. New customers of ISPs are typically offered deals at around £30/month with another £3/month for a phone service. You might not get this with BT as an existing customer but you should be able to get something like £40-45/month, albeit on a 2 yr contract.

[Kimberlin]

@chrisjp  It wouldn't surprise me in the slightest if the OP (or whomever it is that actually has the service) is paying an absurd amount of money every month. I think we've all gleaned enough from reading this forum, that there are plenty of people out there that are paying far more than they need to, but, it's for the most part through choice, or in some cases, too much money to care, or it's just too much hassle. Great for BT's profits though.