Deleting an old account

[CottageChat]

Hi there

I recently joined BT Broadband which created a new BT account for me but I still have an old account that I used to use for TV. 

I was hoping that someone would be able to help me delete the old account please 

Cheers

[NeilO]

@CottageChat Welcome to the community, I'll send you a private message so you can get in touch with the moderation team and we'll be able to help you with that.

Thanks

Neil

[JohnC2 · Accepted solution]

Hi @CottageChat, thanks for your PM earlier to confirm that after I deleted the BTID you've set it up again and it's working as it should.

Cheers

John