Rewards card

[timpetrides]

Hello, 

We took out BT Broadband and a reward card was part of the deal although I have not received any confirmation as yet. Are you able to look into this please?

Many thanks, 

Tim

[DavidM]

Hi @timpetrides and welcome.

Thanks for posting about the reward card. Have all your orders closed and the services activated?

Cheers

David

[timpetrides]

Hi David,

Thanks for getting back. Yes, we had our first bill in August (new broadband account). 

Tim

[DavidM]

Thanks for the reply @timpetrides 

Our customer service guys should be able to sort this out for you on 0330 1234 150 but if that doesn't suit I've dropped you a private message so you can get in touch. We're really busy at present so it's taking longer than usual to reply but once you submit the details we'll get to you in turn.

Cheers

David