Reward card

[Lljwr21]

I’ve had an email and text to say about claiming my reward card but when I click the link it says nothing is available? Can anyone advise on what to do please? 

[Keith_Beddoe]

@Lljwr21 

Welcome to this user forum for BT Residential phone and broadband customers.

A recent post from a moderator recommended to try this.

"If you message us from the Contact Us pages a guide will be able to help you with that"

Give that a try.

[Lljwr21]

Hi, I am a residential BT broadband customer?

[Debbie_G]

Morning @Lljwr21 

Welcome to the Community!
 

Have you had a chance to get in touch with our guides about this like @Keith_Beddoe recommended? 
 

If you still need help, please feel free to send me a private message, and we can take a closer look from there.

Debbie 🙂