Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Xeonhort
Beginner

on ‎04-09-2026 15h53

32 Views
Message 1 of 2

Reward card

Go to solution

I applied for full fibre upgrade 5 months ago and a £75 reward card was part of the offer. It took 5 months for the upgrade to happen so am I still getting the reward card. I’ve checked the rewards card section and it’s not there and I haven’t had a. Email. Also shouldn’t I have been compensated for the 5 months waiting for my upgrade?

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎04-09-2026 16h34

21 Views
Message 2 of 2

Re: Reward card

Go to solution

This is a customer help customer community forum and your post does not go to BT.  You need to PHONE CS 03301234150 who will help you



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply