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ian_clyde
Beginner

on ‎29-03-2023 14h02

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Message 1 of 3

re contract

OK so when I go to the BT website they have an offer for Fibre 500 for £30.99 for 24 months for a new contract...

my current contract is for 75mb for £32/month, contracted until Dec'23...

when I log in and go to my 'upgrade offers' it shows Fibre 500 for £40.77/month.....but it also says on the option there is a price promise that I will never pay more for a re contract than a new customer will pay....

it is clearly £10/month more expensive.....

any thoughts?

 

 

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2 REPLIES 2
garybs29
Recognised Expert

‎29-03-2023 14h20 - edited ‎29-03-2023 14h22

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Message 2 of 3

Re: re contract

The halo price promisre is on halo packages & the 30.99 isn't so it won't matter. Bigger issue you have is you're in a contract so won't be able to change to a lower price with as long left on it too

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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-03-2023 14h23

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Message 3 of 3

Re: re contract

I think the £30.99 price is broadband only so do you currently have a broadband and phone which is more expensive



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