BT Cloud 22.12.33 not working

[MCB]

Bt Cloud worked for about 10 days but has now stopped working again.

Please can we have an updated version that works.

[Ian1157]

I’m having the same issue. I used to be able to get in to BTCloud after a few attempts, now can’t get in at all.  The Error UN1 message each time. 

[Jonn_C]

Also getting this from the BT Cloud app itself on iPad. Very annoying now.

Though not on iPhone app trying to do exactly the same thing….

[Ian1157]

Works on the iPhone app for me too but on PC. Very annoying. 

[Ian1157]

• Same has happened to me when trying to log in to Cloud. I’ve been getting the UN1 message since July but could get in after a few attempts but since yesterday can’t even do that. Very disappointing that they can’t sort this out. 

[CwB]

Further to my previous report...After a week of backup, UN1 error has now returned again and BT Cloud stopped working again on my Dell latitude W10, it is fully updated so can only guess the updates are related to the reoccurring  problems 

[User12345]

@PaddyB Is there an update on this outage? Thanks

[Jonn_C]

Also now getting it on iPhone as well as iPad. 
Something is seriously wrong at BT’s end - it is completely independent of platform and OS. 

[User12345]

@John_C

Inaccessible for me via any previous access platforms: browser, desktop app, iphone app and ipad app - all returning an error.

Awaiting update from Moderator ...

[macspot]

We are also getting this error, in our case on our Windows 11 PC's (Firefox & Chrome web browsers) and first discovered the issue when we downloaded the app to a new Android tablet. 

Posting to allow me to keep a track, although judging from the thread I won't hold my breath.