I was in New England. The initial failure to connect to anything was in Boston where multiple signals would have been available. I moved North into Maine where signals were less good. There were seven or eight providers available but I gather that EE only had deals with TMobile and AT&T. EE reset my roaming and I could then see the providers. AT&T was too weak to use there , TMobile was weak but usable. EE suggested using AT&T as it usually solved the problem. Even when I moved back to a strong signal area neither TMobile nor AT&T would connect calls - except back to EE at 150!
I asked for the problem to be escalated but just gave up talking to first responders who tried but did not have the resource to solve the problem. When I got home I complained and a higher level tech support guy called me. He still did not know why this had happened but gave me my £15 roaming fee back. Honestly it caused me £1,000+ of anguish and partly ruined the holiday. We very nearly had to sleep in the car one night because I had not received a vital e-mail.
I'll try to find the EE forum and see how widespread this problem is. The guy at EE said it was usually resolve by switching to AT&T.
