Hello guys,
The BT Cloud website is not helpful to those with iPhones/iPads! 🙄😢☹️
or those using iOS. Sad.
It gives help mainly to those using PCs with MS WINDOWS10 and above!
Even so many have said it usually crashes.
The option on the BT Cloud website to “download “ is wrong!
If you’re an iPad user do this:
Go to the BT Cloud website (sign in), tap on a photo to select it (you will see a tick), at the bottom tap “Share to…”(note the share symbol), tap “Files”, then when you are in Files, tap save to your iCloud Drive (you may have to buy more space from Apple eg 99p/m gives you iCloud+ at 50GB which is more than enough for those who’ve just exceeded their free iCloud storage at>5GB.
You’ll have to do this individually for each photo/video. The download to a zip folder for iPad users will not work. Most frustrating. Luckily I’ve only used circa 4GB of the BTCloud 200GB storage but others will be stuck with huge amounts of data to transfer from BTCloud to iCloud+. Frustrating and sad.
