Unlink Xbox Game Pass from BT

[PaulT7912]

Hi, my Xbox Game Pass subscription from BT has expired, but it is still shown as managed by BT and I'm not able to add new codes to my Xbox account.

Can someone help to unlink BT from my Xbox Game Pass account?

Thank you

[DavidM]

Hi @PaulT7912 and welcome to our community.

Thanks for posting. Sorry you're not able to manage you Xbox sub online. I can help. I've sent you a private message so check your inbox and drop me a reply with the details.

Cheers

David

[PaulT7912 · Accepted solution]

Thank you all for looking into this issue - it has been fixed as of today.