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Message 51 of 141

Re: Email disconnections have returned

@Sue036, yes please do report back. 

Cheers

John

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Message 52 of 141

Re: Email disconnections have returned

Can't even log in to get disconnected!! I ran. I spent over an hour on an online chat last Monday and asked for it to be escalated. rang today and the issue had been closed without action!

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Message 53 of 141

Re: Email disconnections have returned

@eph19 

Your problem has nothing to do with this thread. Please keep to your own thread.

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Message 54 of 141

Re: Email disconnections have returned

I switched on my laptop again just now - and lo and behold, the auto-infill has returned!  Where has it been?  Or did one of the moderators (John?) notice my post about its disappearance?  The auto-fill takes some of the misery away from the constant logins.  Only four today!

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Message 55 of 141

Re: Email disconnections have returned

Auto fill is a browser function not a BTMail function.

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Message 56 of 141

Re: Email disconnections have returned

@Distinguished Sage
Then is it a coincidence that it has suddenly appeared but only intermittently? How do I ensure it stays?
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1,203 Views
Message 57 of 141

Re: Email disconnections have returned

Just had to log in again ... that was a VERY fast 14 days!

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Message 58 of 141

Re: Email disconnections have returned

 


@Froggy_Lady wrote:
@Distinguished Sage
Then is it a coincidence that it has suddenly appeared but only intermittently? How do I ensure it stays?


At the risk of sounding condescending, without knowing which operating system or which browser you are using I am unable to give you a definitive method of how to ensure that the auto save function in your browser is turned off/on or how to check it has the details you want it to retain.

Basically you will find auto save in your browsers settings. Once there you can look for the BT.com with your username and password. If it is not there you can add it. You will also find an option to select various ways to Auto Save.

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Message 59 of 141

Re: Email disconnections have returned

@gg30340 

Thank you for your help and advice.  I will look into it.  It would certainly make online life a little bit easier.

I apologise for addressing you by your distinguished label instead of gg30340.

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Message 60 of 141

Re: Email disconnections have returned

@Sue036
I think BT operates on its own timeline!
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