Unable to log in to email - Help!

[pumagirl123]

I do have Outlook for my hotmail email, but loathe to use it because everytime I access my hotmail I get inundated with foreign spam messages.

[Les-Gibson]

@huntmj 

BT are aware of the problem and have already acknowledged it on another thread

[jac_95]

Use a email client such as outlook desktop or mobile/tablet app and use the following email settings to connect to the BT mail server: https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoin...

[JonM1]

Yes just been online to technical help chat.  This is a recognised problem  to be fixed within 24 hours!

[huntmj]

Ok thank you

[Les-Gibson]

@pumagirl123 

I'm not familiar with outlook but I seem to remember in earlier versions of it you could turn automatic sync on or off for each account.

Failing that you could try one of the free clients such as Thunderbird 

[MariaBrandl1971]

SSL certificate on BT's webmail are blocked by Chrome, Chromium and Firefox.

Mail access on the mobile app is fine - so I suppose it has to do with the the webmail - web pages rather than with the email system itself - which is positive news.

Problems started  around mid-day EST today.

[jude_1972]

Now I can't even get into my emails at all.  I changed my password and everything thinking that might have helped.     My dad said his is OK and he's on the same server.  Is there something wrong with BT or is it my laptop

[JLyon008]

I am having difficulty logging in to BT webmail. I am not seeing the options on the BT.com web-site

[AngieGmcG]

Hi I keep getting a warning "

Your connection isn't private"

for home.bt.com

NET::ERR_CERT_COMMON_NAME_INVALID