My elderly mother has deteriorating health. Prior to her deterioration she re-contracted her phone and FTTC which involved a move to DV. Due to her health conditions she can no longer use a mobile phone, relies on her home phone for emergency contact, and now needs to subscribe to a Telecare service. This raises a number of questions:
Many thanks for any responses
have you asked Telecare if there service is compatible with BT digital voice before you subscribe
Thanks, I have asked the local Telecare provider this question, but sometimes it is useful to confirm both sides of an interface.
This is the tests results done by TSA, the telecare industry association. As you can see it depends on the monitoring centre they use and the unit.
https://www.tsa-voice.org.uk/campaigns/digital-shift/
It's also recommended for the telecare to also use the mobile network as a fallback when needed. Speak to your telecare provider about this