Hi I have a smart hub and have borrowed a couple of the black discs to extend my poor Wi-Fi but they won’t connect I even have cables to my garage and front room from my router but they just turn solid red any ideas
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I believe it’s a smart hub 2 I haven’t paid for complete Wi-Fi I just assumed the black discs would work especially as they are hardwired
Hi @mikeyp1309 you don't need a subscription, the discs will work with a Smart Hub 2 but won't work with older type Hubs so that's why I asked.
Have you followed the set-up video that's in the link I posted?
I think it’s my hub mine is slightly different it has a solid bit through the middle I had it replaced and was lead to believe it’s a smart hub obviously it’s not a smart hub 2
Hi @mikeyp1309 thanks for getting back to me, yeah that's a Smart Hub and not a Smart Hub 2 so the discs unfortunately won't work with it. If you take out a Complete wifi subscription a Smart Hub 2 is provided along with a disc.