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10GB Limit Rollover

10GB Limit Rollover

0 Ratings
Status: New Idea Submitted by on ‎14-04-2014 19h28

I think BT should Rollover any unused Broadband Allowance.I myself being an Option 1 - 10GB a Month user never used to use all my Allowance but now at the moment due to my daughter having an iphone,she has sent my Allowance Near and Over my Allowance a few times,I also do not wish to renew my contract with BT - losing my free evening calls and only getting weekend calls (plus my partner doesn't want to move from BT).BT are happy enough to e-mail me when I am near my limit,but theres been a few times when I have received it after the fact I have gone over and it also being at least 24hrs behind my usage,also they average out my Allowance when it comes to increase my payments when I have gone over, and my Average has been 9GB per month over 3 months,which on Average means I don't go over.So for the low users (who also maybe on a low wage/unemployed) who may occasionally go over their Allowance I think BT should credit them or Rollover what Allowance they don't use.

1 Comment
pottyperson
Distinguished Guru
Distinguished Guru
‎12-05-2014 3h13
‎12-05-2014 3h13

Not a hope, any more than there is of getting mobile phone companies to stack up unused minutes. Monthly usage is monthly usage; if it's insufficient you have to cut the usage or up the contract.

 

If your daughter's iPhone habit is a problem and you are opted in to free BT Wi-Fi you could restrict her to using that. You can enter the log-in details on her phone yourself if you don't want to reveal them.