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BT Wholesale Speed Test and Flash

BT Wholesale Speed Test and Flash

Status: New Idea Submitted by on ‎03-09-2017 16h05

Hello BT Community Forum Ideas folk

 

As an occasional contributor to the BT Community forums, I am somewhat wary of pointing people at BT Wholesale's speed tester. It has the obvious the advantage of being on the BTs network and of being a common reference point. However, when you use it on a modern browser, you are confronted with a warning that it relies on Flash and requires click-to-run on modern browsers (Chrome, Edge, failed for me on FireFox 55.0.3 today, Safari).

 

Adobe announced the end of flash back in July this year:

 

  https://blogs.adobe.com/conversations/2017/07/adobe-flash-update.html

 

If moves are not already afoot, can you kindly consider taking a path that gives a better customer experience.

 

Thanks

P.

 

4 Comments
licquorice
Distinguished Sage
Distinguished Sage
‎03-09-2017 16h10
‎03-09-2017 16h10

Agreed, particularly as it is the only test recognised by BT and is required for diagnosing and bringing to BTWholesale's attention congestion faults.

DavidCo
Expert
‎03-09-2017 17h13
‎03-09-2017 17h13

+1

 

Flash tests are a pet hate of mine

To test my speeds I use HTML in the browser (speedof.me)

 

smf22
Recognised Expert
‎03-09-2017 17h44
‎03-09-2017 17h44

+1

 

Really no excuse for BTW not to have an up to date front end to their speed test.

Barca1
Beginner
‎24-09-2018 1h17
‎24-09-2018 1h17

BT wholesale speed test worked ok on my Windows PC up until Sept 2018.  However,  I cannot now run any speed tests using the BT wholesale speed test link which keeps saying  I don't have Adobe Flash installed. This information is completely wrong as I do in fact have Adobe Flash installed on my system and have tried a number of times to re-install it again using the BT download link available from the wholesale speed test main page but I still then keep getting the same error message when I try to run the speed test. What's the problem BT?   Anyone got an answer?