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Message 1 of 5

BT TV App

Have downloaded the app onto my Samsung TV but getting the following message when trying to open the app:

Error SDI 0001 - try again later 

Have tried deleting and reinstalling the app but still same message 

Any ideas please?

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Message 2 of 5

Re: BT TV App

Is it the BT TV app or thr BT Sport app you want because they're different? 

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Message 3 of 5

Re: BT TV App

BT TV 

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Message 4 of 5

Re: BT TV App

That sounds like an error code from your TV rather than the app, so I'm afraid it's not something we can help with. I'd recommend a factory reset of the TV - this fixes most issues.
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Message 5 of 5

Re: BT TV App

@DarrenDev has suggested, it's a Samsung TV error code. If you Google the code, you'll be able to find the cause and how to resolve it 

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