Reward Card

[marygarner61]

Bt installed and claimed successfully it’s almost 40 days 

Emailed BT@purecard.com replied with couldn’t find me on the system advised to contact BT 

Any help would be appreciated 

Thank you

[Michael_D · Accepted solution]

Hi @marygarner61 

Welcome to the community.

I've sent you over a private message to take some details to help with this.

Michael

[pwolfe18]

Hi @Michael_D 

Can you help me, I’m in a similar situation?

[Michael_D]

Hi @pwolfe18 

Welcome to the community.

I've sent you over a private message to collect some details.

Michael

[pwolfe18]

Hi @Michael_D 

I have replied to your private message.

Thank you,

Paul

[Michael_D]

I've got it, thanks @pwolfe18.

Michael

[martindelacourt91]

Hi @Michael_D 

Can you help me out please?

I claimed on the 27/11/2025

I’ve not received my reward card

[Leanne_T]

Hi @martindelacourt91 

I have reached out to you in a private message for some extra details 🙂

Leanne.

[davidward_23]

Hi @Leanne_T 

I need help please 

I claimed my Reward card on 24th November 

I have not received it like many other people 

[Leanne_T]

Hi @davidward_23 

I have sent you a private message for some extra details.

Thanks. 

Leanne.